The Role:
As part of the International Voice Process team, you will be responsible for managing customer interactions across various channels. Your primary focus will be on delivering exceptional service and support to our international clients.
Handle inbound and outbound calls
Provide solutions to customer inquiries
Maintain accurate records of customer interactions
Collaborate with team members to improve service delivery
Participate in training and development programs

Team Structure: You will be part of a agile team that values collaboration and innovation.

Ideal Profile:
The ideal candidate will possess a blend of technical and interpersonal skills.
Excellent communication skills
Customer service orientation
Problem-solving abilities
Adaptability to changing settings
Basic technical troubleshooting

Education: A high school diploma or equivalent is required; further education in a related field is a plus.

📌 International Voice Process Kolkata Metropolitan Area
🏢 Diginamic it services
📍 Kolkata Metropolitan Area