Client Communication: Communicate effectively with clients via phone, email, and in-person meetings to understand their needs and provide timely solutions.
Issue Resolution: Address client inquiries, complaints, and issues promptly and professionally, aiming for swift resolution and customer satisfaction.
Relationship Building: Develop and maintain solid relationships with clients by understanding their business goals, challenges, and preferences.
Product Knowledge: Acquire in-depth knowledge of the company's products or services to effectively educate clients and offer appropriate solutions.
Upselling and Cross-Selling: Identify prospects to upsell or cross-sell products or services to existing clients based on their needs and interests.
Feedback Collection: Gather feedback from clients regarding their experiences with the company's products/services and relay this information to the relevant departments for continuous improvement.
Documentation: Maintain accurate records of client interactions, transactions, and feedback in the CRM system for future reference and analysis.

Job Type: Full-time

Pay: From ₹10,000.00 per month

Advantages:
Cell phone reimbursement
Provident Fund

Work Location: In person

📌 Customer Relationship Executive Attingal
🏢 BSPIONEER VEHICLES AND SERVICES
📍 Attingal