Experience in PM or as a delivery lead in an IT services company, digital agency, or consultancy — where you managed external client accounts with their own budgets and commercial outcomes. This is the single most significant requirement.
Direct experience managing client relationships independently — running client calls, handling escalations, negotiating scope, and building trust over time.
Budget and billing awareness: you have tracked hours against retainers or fixed budgets, calculated profitability, shared LOE estimates with clients, and had honest budget conversations.
Strong, operational Jira skills — not familiar with Jira but actively structured boards, created and groomed epics, managed sprints, and maintained board hygiene across concurrent projects.
Solid understanding of SDLC, QA processes, UAT, environment management (dev/staging/production), and release coordination.




Familiarity with web technologies at a PM level: CMS platforms, frontend/backend architecture, APIs, integrations. You don't code, but you can hold a technical conversation.
Exceptional written and verbal communication — precise, structured, and audience-aware. Your emails are explicit, your MOMs are practical, your demos are compelling.
Active and genuine use of AI tools (Claude, ChatGPT, or similar) in your current workflow — not as an experiment, but as part of how you operate.
Experience with Drupal, WordPress, or headless CMS architectures — the technology that underlies most of our client work.
Experience with support & maintenance (S&M;) retainer engagements — not just greenfield delivery.

📌 Senior Project Manager Bhopal (India)
🏢 CORPORATE STEPS..
📍 India