Department: Sales
Location: [Location]
Employment Type: Full-time
Experience: 2–4 years
Job Summary
We are looking for a motivated and result-oriented Inside Sales Executive to join our sales team. The candidate will be responsible for generating leads, connecting with potential customers, understanding their requirements, presenting suitable products/services, and converting leads into sales.
Key Responsibilities
Generate and qualify leads through calls, emails, social media, and other channels.
Make outbound calls to prospective and existing customers.
Understand customer requirements and recommend appropriate products/services.
Follow up with leads and prospects regularly to achieve sales targets.
Prepare and share quotations, proposals, and relevant product information.
Maintain accurate records of leads, customer interactions, and sales activities in CRM.
Build and maintain robust relationships with customers.
Coordinate with the sales, marketing, and operations teams to ensure smooth order processing.
Handle customer queries and provide timely solutions.
Achieve monthly and quarterly sales targets.
Prepare regular sales reports and provide updates to the reporting manager.
Stay updated on product knowledge, market trends, and competitor activities.
Required Skills & Qualifications
Bachelor’s degree in Business Administration, Marketing, or a related field.
2–4 years of experience in inside sales, telesales, business development, or a similar role.
Excellent verbal and written communication skills.
Solid negotiation and persuasion abilities.
Valuable customer-handling and relationship-building skills.
Target-oriented and self-motivated approach.
Basic knowledge of MS Office and CRM tools.
Ability to work independently as well as in a team.
Key Performance Indicators (KPIs)
Lead conversion rate
Monthly/quarterly sales achievement
Number of qualified leads generated
Customer follow-up and retention
Revenue generated
Customer satisfaction