iProMax is looking for a responsible and customer-friendly Telecaller & Customer Support Executive for our Kochi office.

Responsibilities
Attend incoming customer enquiries and make follow-up calls
Record recent leads, active queries and lead follow-ups in the CRM
Collect accurate customer, device and complaint details
Check spare availability, repair options, approximate prices and warranty information
Schedule customer visits and follow up on pending quotations and approvals
Coordinate with the front desk, engineers and inventory team
Update every customer discussion clearly in the CRM
Send approved WhatsApp updates and office-location details

Candidate requirements
Fluent Malayalam communication
Basic English communication
Clear and friendly speaking voice
Basic computer and typing knowledge




Good listening, follow-up and customer-handling skills
Telecalling, customer service or sales experience is preferred
Freshers with excellent communication skills may also apply

Job type: Full time, work from office
Location: iProMax, Kochi
Salary: ₹15,000–₹22,000 per month, depending on experience, plus performance incentives

To apply, send your CV along with a one-minute voice introduction in Malayalam and English.

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages:
Flexible schedule
Paid sick time
Paid time off

Work Location: In person

📌 Hiring: Telecaller & Customer Support Executive – Ipromax, Kochi (India)
🏢 Ipromax
📍 India