Job Title: Front Office Executive
Department: Administration / Front Office
Job Summary
The Front Office Executive is responsible for managing the reception area, greeting visitors, handling incoming calls, coordinating appointments, and providing administrative support to ensure smooth day-to-day office operations.
Key Responsibilities
Welcome and assist visitors, clients, and guests in a skilled manner.
Answer, screen, and forward incoming phone calls.
Maintain visitor records and issue visitor passes when required.
Manage meeting room bookings and coordinate meetings.
Handle incoming and outgoing mail, courier services, and correspondence.
Maintain office supplies inventory and place orders as needed.
Support administrative and clerical tasks such as filing, data entry, and document management.
Coordinate with internal departments for visitor and employee requirements.
Maintain a clean, organized, and qualified reception area.
Assist in travel arrangements, hotel bookings, and event coordination when required.
Handle customer inquiries and provide accurate information.
Ensure confidentiality of company information and records.
Required Qualifications
Bachelor's degree or Diploma in Business Administration, Commerce, or related field.
1–5 years of experience in front office, reception, or administrative roles.