Location: Rabale, Navi Mumbai
Experience: Freshers
Qualification: B.E. / B.Tech (Electronics/Electrical)- Mandatory
Department: Customer Service
Job Description:
We are looking for result oriented, passionate and like-minded B.E. / B.Tech (Electronics/Electrical)- Freshers to join us in our exciting journey. At UtopiaTech we believe in free thinking and always encourage cutting-edge ideas.
Role and Responsibility:
Support customers with installation, configuration, and troubleshooting.
Diagnose issues related to power, connectivity, load control, and sensors.
Provide remote support via calls, emails, and monitoring tools.
Work closely with senior engineers to resolve field challenges.
Assist in site visits for installation checks and troubleshooting (when required).
Coordinate with electricians, contractors, and project teams.
Learn how engineering solutions are executed on-ground.
Help maintain SOPs, installation guides, and troubleshooting notes.
Prepare basic reports, test records, and commissioning checklists.
Share customer feedback with Design, Quality, and Manufacturing teams.
Key Skills:
Remote Troubleshooting | IoT Systems Support | Network Diagnostics | Customer Support | Online Training | Documentation
Job Types: Full time, Permanent
Pay: ₹300,000.00 - ₹360,000.00 per year
Advantages:
Provident Fund
Work Location: In person
📌 Customer Success Executive Airoli (India)
🏢 UtopiaTech
📍 India
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