Job Title: Food & Beverage Associate (F&B; Associate)

Department: Food & Beverage Service

Reports To: F&B; Captain / Restaurant Manager / F&B; Manager

Job Summary: The F&B; Associate is responsible for providing excellent food and beverage service to guests, ensuring a pleasant dining experience, maintaining service standards, and supporting smooth restaurant operations.

Key Responsibilities:
Greet and welcome guests in a courteous and professional manner Present menus, take accurate food and beverage orders
Serve food and beverages as per standard service procedures Ensure guest satisfaction by attending to their needs promptly
Set up tables, arrange cutlery, and maintain cleanliness of dining areas
Coordinate with kitchen staff for order preparation and timely service
Handle guest complaints politely and escalate when necessary
Clear tables and ensure proper resetting for next guests
Maintain hygiene and safety standards as per company policies
Upsell menu items and promote specials to increase revenue
Handle billing and payment processes (if required)

Skills & Qualifications:
Minimum qualification:



10th / 12th / Diploma in Hotel Management (preferred)
Basic knowledge of food and beverage service
Valuable communication and interpersonal skills
Customer service-oriented attitude Ability to work in a team and under pressure
Flexibility to work in shifts, weekends, and holidays

Experience:
Freshers can apply 0–2 years of experience in hotel/restaurant service preferred

Key Competencies:
Guest handling skills
Communication skills
Attention to detail
Teamwork
Time management
Working Conditions:
Standing for long hours
Shift-based work including weekends and holidays
Fast-paced hospitality workplace

Job Types: Full time, Permanent

Pay: ₹10,000.00 - ₹22,210.87 per month

Benefits:
Food provided
Provident Fund

Application Question(s):
Do you have any experience in star classified Hotels?
How many years of experience do you have in Hospitality Industry?
Where is your last work experience?

Education:
Diploma (Preferred)

Location:
Thiruvananthapuram, Kerala (Preferred)

Work Location: In person

📌 F&b Associate Chalai
🏢 Uday Suites, An Airport Hotel
📍 Chalai