As a Front Office Executive at a leading gym, you will be responsible for welcoming members and visitors, giving facility tours, handling customer enquiries, and supporting the sales team.
Responsibilities
Facility Tours
Welcome potential customers and give them a tour of the gym.
Explain the equipment, facilities, and amenities available.
Understand their fitness needs and explain the services that best suit them.
Customer Service
Build valuable relationships with existing members.
Answer customer questions and handle complaints or concerns.
Ensure members have a friendly and positive experience.
Sales Calls
Call potential customers and follow up with enquiries.
Explain membership plans, offers,
and fitness programs.
Follow up with leads and help convert them into members.
Work towards monthly sales targets.
Qualifications
Experience in customer service or sales is preferred.
Experience in the fitness or wellness industry is an advantage.
Valuable communication and interpersonal skills.
Confident speaking with customers and making sales calls.
Ability to build solid customer relationships.
Target-oriented and proactive.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Front Office Receptionist Kochi
🏢 Softouch
📍 Kochi
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