Overview:

The Command Centre Head is responsible for overseeing the real-time operations, safety, and efficiency of vehicles (EVs / Passenger / Commercial). This role will be responsible for improving operational efficiency , productivity of vehicles, compliance regulations in terms of safety. A key role, to drive performance monitoring and maintenance management.

The Head will be a robust technical expert in vehicle fleet management- with high level coordination skills across all levels.

Roles & Responsibilities:
Oversee the real-time tracking, dispatch and management of vehicles
Develop SOPs for fleet monitoring and issue resolution
Ensure operational efficiency , manage escalations, ensure adherence and compliance
Implement real-time safety alerts and preventive maintenance programs.
Involve in investigations related to fleet incidents and take corrective actions
Lead a team of Command Centre operators, analyst and other staffs, conduct training and skill development for real time monitoring, fleet management, emergency responses.




Maintain real tome incident log and conduct post- incident analysis for process improvement
Develop and implement crisis response frameworks for vehicle breakdowns, power failures or technical failures.
Utilize AI Driven analytics to identify trends and improve decision making
Track energy efficiency, vehicle health, and driver productivity through data dashboards.
Recommend technology upgrades, software improvements, and automation solutions for enhanced fleet performance.
Monitor battery performance, coordinate with charging infrastructures to ensure seamless charging operations in terms of Electric vehicle monitoring.
Work with stakeholders across sales, service, parts, warranty, R&D;, quality

Candidate Requirement:
Bachelors/ Masters in Logistics / Transportation / Mechanical,/ Electrical Engineering
10+ years of experience in fleet operations, command centre management
Proven track record in managing large-scale fleet monitoring, telematics systems, and charging infrastructure

Location: Chennai

📌 Head Command Center Automobile Chennai
🏢 Saaki Argus And Averil Consulting
📍 Chennai