Chennai, Tamil Nadu
Job Summary
To develop, enhance and deliver service offerings within identified areas (like BAIT, APO, CRM) and drive efforts in Pre-sales, creation of frameworks & assets and people capability building.
Key Responsibilities
To Guide, Manage, Develop And Engage The Team For Enhanced Productivity And Building Capability
To Identify Current Prospects And Areas And Initiate Solution / Framework Development
To Manage Relationship With Customers To Proactively Understand Their Needs And Ensure High Customer Satisfaction Scores And Down-Stream Revenue
To Plan, Grow And Sustain Practice Area (E.G. Apo| Apac Geo) Through Pre-Sales And Proposal Defense
To Track And Review Identified Projects And Engagements For First Time Right Delivery (E.G. Platinum Or Other Identified Accounts) Or Where The Practice May Be The Primary Owner For The Customer
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📌 Practice Director Dpo Chennai (India)
🏢 HCLTech
📍 India