Job Summary

We are looking for a passionate and customer-focused F&B; Service Executive to join our Food & Beverage team. The ideal candidate will be responsible for delivering exceptional guest service, maintaining high service standards, and ensuring smooth restaurant and banquet operations while creating memorable dining experiences for our guests.

Key Responsibilities
Welcome and assist guests in a warm, courteous, and skilled manner.
Take food and beverage orders accurately and serve guests promptly.
Ensure tables are set and maintained according to hotel standards.
Provide menu recommendations and answer guest queries regarding food and beverages.
Coordinate with the kitchen and bar to ensure timely and accurate order delivery.
Maintain cleanliness and hygiene of the restaurant, banquet, and service areas.
Handle guest requests, complaints, and feedback professionally, escalating issues when required.
Prepare bills, process payments, and ensure billing accuracy.
Assist in buffet setup, banquet functions, and special events as assigned.
Follow all food safety, hygiene, and HACCP standards.
Ensure proper handling and maintenance of service equipment and utensils.
Work collaboratively with team members to achieve departmental goals.




Adhere to hotel policies, grooming standards, and standard operating procedures (SOPs).

Required Qualifications
Bachelor's degree, Diploma, or Certificate in Hotel Management, Hospitality, or a related field.
1–3 years of experience in restaurant, hotel, or banquet service .
Good communication and interpersonal skills.
Customer-service-oriented with a positive attitude.
Ability to work in rotational shifts, weekends, and public holidays.
Basic knowledge of food and beverage service standards.
Proficiency in English; knowledge of Hindi or regional languages is an added advantage.
Excellent guest handling and communication skills.
Teamwork and collaboration.
Time management and multitasking abilities.
Problem-solving and conflict-resolution skills.
Attention to detail and commitment to service excellence.
Qualified grooming and presentation.

Industry
Hospitality / Hotel

Schedule
Rotational shifts
Full Time

Experience
Preferred: 1–3 years in Food & Beverage Service

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:
Adaptable schedule
Food provided
Paid time off
Provident Fund

Work Location: In person

📌 F&b Executive Utorda
🏢 Kenilworth Beach Resort
📍 Utorda