We are seeking a dedicated and detail-oriented Visa Counsellor to join our team for the Day shift. The role involves assisting clients with immigration and visa processes, providing qualified guidance, and ensuring accurate documentation in compliance with immigration laws and regulations. The ideal candidate should have strong communication skills, the ability to manage international client queries, and adaptability to work in a day shift setting.
Key Responsibilities
Provide counselling to clients regarding visa categories, eligibility, and documentation requirements.
Conduct client assessments and suggest suitable visa/immigration options.
Assist in preparing and reviewing visa applications, ensuring accuracy and compliance with regulations.
Stay updated with immigration policies, rules, and procedural changes.
Handle international client queries via calls, emails, and virtual meetings.
Ensure timely follow-ups and maintain detailed case records.
Coordinate with internal teams and external authorities when required.
Requirements
12th / Bachelor’s degree in any discipline.
Minimum 2 years of prior experience as a Visa Counsellor (mandatory).
Strong verbal and written communication skills in English (knowledge of additional languages is a plus).
Sound knowledge of visa processes (study visa, tourist visa, etc.).
Ability to work independently with attention to detail and accuracy.
Proficiency in MS Office and CRM tools.
Key Skills
Immigration counselling
Client relationship management
Documentation and compliance
Problem-solving and adaptability
Cross-cultural communication
Work Schedule
Shift: Day Shift
Location: Jalandhar
Job Type: Full-time
Pay: ₹20,759.66 - ₹30,000.00 per month
Perks:
Cell phone reimbursement
Experience:
Study visa Counselling: 2 years (Preferred)