We are looking for a responsible and target-oriented Collection Executive to manage customer follow-ups and recover outstanding payments. The candidate should have valuable communication skills, negotiation ability, and basic computer knowledge.
Roles & Responsibilities:
Contact customers regarding overdue payments through calls and field visits.
Follow up with customers and ensure timely payment collection.
Maintain proper records of collection activities and customer responses.
Coordinate with banks/financial institutions regarding collection updates.
Handle customer queries related to pending dues and payment plans.
Update daily collection reports in Excel or collection software.
Achieve monthly recovery targets assigned by the management.
Ensure skilled and ethical behavior during customer interactions.
Requirements:
Minimum qualification: 10th/PUC / Any Degree.
Experience in collection, telecalling, or customer handling is preferred.
Valuable communication skills in Kannada, Hindi, and basic English.
Basic knowledge of MS Excel and computer operations.
Ability to work under pressure and meet targets.