As an Order Processing & Coordination Executive, you will be the central link between our sales channels, factory operations, and customer service. This role demands precision, responsiveness, and solid coordination skills to ensure smooth order processing and timely fulfilment across our cosmetics and nail polish product lines.
Core Responsibilities
Order Intake & Processing
Receive and process orders from WhatsApp, email, and phone calls
Accurately enter sales orders into Tally for accounting and tracking
Prepare purchase orders based on internal requests and customer demand
Reporting & Documentation
Maintain and update the master product file for cosmetics and nail polish
Generate and share daily/weekly reports of pending orders with Dinesh Sir
Track order status, dispatch schedules, and fulfilment timelines
Communication & Coordination
Respond to customer and party queries regarding order status, pending items, and dispatch
Liaise with the factory to ensure timely production and dispatch of pending orders
Follow up with parties to confirm delivery and resolve any discrepancies
Candidate Profile
Must-Have Skills
Proficiency in Tally and MS Excel is MUST (including formulas, sorting, and filtering)
Robust verbal and written communication skills
Attention to detail and accuracy in data entry and reporting
Ability to multitask and manage time effectively Preferred Qualifications
1–3 years of experience in order processing, logistics, or inventory coordination
Familiarity with cosmetics, FMCG, or retail supply chain operations
Experience handling B2B customer queries and vendor coordination
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Back Office Executive Tally & Sap Is Mandatory Lower Parel (India)
🏢 Pink Sky HR Services
📍 India
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