Job Summary

The Coordination Executive will be responsible for coordinating day-to-day operational activities related to our current upcoming project across branches in Kerala. The role includes office coordination, billing management, customer and branch communication, shipment tracking, operational follow-ups, and ensuring smooth execution of project-related activities.

Key Responsibilities
Coordinate with branches and delivery offices.
Monitor shipment movement and ensure timely tracking updates.
Follow up with branches for pending deliveries, DRS updates, PODs, and operational issues.
Handle customer and branch phone calls professionally.
Maintain and verify billing records, invoices, weekly settlements, and related documentation.
Prepare operational reports and update management regularly.
Coordinate allocation and monitoring of consignment series.
Ensure adherence to company operational procedures and timelines.
Maintain records of complaints, escalations, and resolutions.




Support regional office administrative activities related to the project.

Required Skills
Positive communication and coordination skills.
Basic knowledge of courier operations and shipment tracking.
Proficiency in MS Excel, email handling, and office documentation.
Ability to handle multiple follow-ups and maintain records accurately.
Problem-solving and multitasking ability.
Qualified telephone etiquette.

Preferred Qualification
Graduate in any discipline.
Prior experience in courier/logistics operations or office administration preferred.
Candidate with coordination and computer skills may also be considered.

Working Nature
Office-based coordination role.
Frequent communication with branches, customers, and operational teams across Kerala.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Coordination Executive Kochi
🏢 The Professional Couriers Cochin South
📍 Kochi