Position: Front Office Associate
Department: Front Office
Experience: 1–2 Years
Key Responsibilities
Welcome and assist guests professionally.
Handle check-ins, check-outs, and reservations.
Manage guest queries, requests, and complaints.
Coordinate with internal departments to ensure smooth guest service.
Maintain guest records and billing accuracy.
Answer calls and respond to emails promptly.
Requirements
Graduate in any discipline (Hospitality preferred).
1–2 years of Front Office experience in hospitality.
Positive communication and customer service skills.
Basic knowledge of MS Office and hotel software.
Willingness to work in shifts.
Pay: ₹13,000.00 - ₹15,000.00 per month
Advantages:
Food provided
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund