Job Purpose

To welcome customers, assist them with their service requirements, and ensure smooth coordination between customers and the service team.

Responsibilities
Welcome customers visiting the service centre.
Attend phone calls and answer customer enquiries.
Book service appointments and update customer details.
Guide customers to the Service Advisor.
Maintain customer records and service appointment register.
Coordinate with the service team for smooth customer handling.
Inform customers about vehicle delivery status when required.
Handle customer complaints politely and inform the Service Manager if needed.
Keep the reception area clean and organized.
Perform other office-related duties assigned by the Service Manager.

Qualification
Graduate in any discipline.
Freshers or candidates with experience in front office/customer service can apply.

Skills Required
Valuable communication skills.
Friendly and polite behaviour.
Basic computer knowledge (MS Office).
Ability to work in a team.
Positive organizational skills.

Pay: ₹13,000.00 - ₹17,000.00 per month

Perks:
Cell phone reimbursement
Paid sick time

Work Location: In person

📌 Front Office Executive Receptionist Kochi
🏢 GEORGE MAIJO AUTOMOBILES
📍 Kochi