We are looking for a friendly, professional, and customer-focused Telecaller & Receptionist to join our team. The ideal candidate will be responsible for handling incoming and outgoing calls, managing front desk operations, assisting clients, and ensuring a positive customer experience.
Responsibilities
Answer incoming calls and respond to customer inquiries professionally.
Make outbound calls to prospective and existing clients.
Schedule appointments and maintain appointment records.
Handle client queries and provide accurate information about services.
Maintain customer databases and update records regularly.
Coordinate with team members to ensure smooth client communication.
Follow up with customers regarding appointments, services, and feedback.
Manage emails, messages, and other administrative tasks.
Maintain a skilled and organized reception environment.
Preferred Skills
Fluent in English and local language.
Qualified telephone etiquette.
Good organizational and time-management skills.
Positive attitude and customer-oriented approach.
Benefits
Market-competitive salary
Performance incentives
Career growth opportunities
Friendly work environment
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Receptionist Tirur
🏢 Winshine Infotech
📍 Tirur
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