Role Overview

We are looking for an Operations & Admin Executive to manage daily operational tasks across our online store and offline activities. This role requires a detail-oriented, proactive individual who can efficiently handle multiple responsibilities in a quick-paced environment.

Key Responsibilities
Customer Communication
Manage and respond to WhatsApp Business inquiries in a timely and skilled manner
Assist customers with product queries, order updates, and general support
Order Management & Fulfilment (SCC Cricket Section & SK Global Websites)
Process and manage orders via Shopify
Coordinate order packing, dispatch, and tracking
Handle customer follow-ups related to orders
Offline Operations
Coordinate with customers for offline order pickups
Ensure smooth handover and proper tracking of collected orders
Shopify Store Management
Assist in editing and updating the Shopify website
Upload products, images, and descriptions
Support ongoing website improvements and development (training will be provided)
Marketing & Outreach
Conduct cold emailing and outreach campaigns
Assist in executing marketing initiatives and promotions




Support lead generation and customer acquisition efforts
General Administrative Tasks
Handle day-to-day operational and miscellaneous tasks
Maintain organized records of orders, customers, and communications
Assist in processing clothing orders, including:
Creating and managing Excel sheets
Liaising with vendors for production and dispatch
Coordinating with courier partners for delivery
App Operations (SKTB )
Manage and support day-to-day operations of the SKTB App
Assist users with queries and coordinate with the support team for issue resolution
Accounting & Inventory Support
Handle basic Zoho Accounting tasks
Assist with inventory tracking and updates

Pay: ₹25,000.00 per month

Advantages:
Health insurance
Paid sick time
Paid time off
Provident Fund

Education:
Bachelor's (Preferred)

Experience:
Zoho Inventory Basic Understanding: 1 year (Preferred)
Admin or Assistant: 1 year (Required)

Language:
English (Required)
Hindi (Preferred)

Work Location: Hybrid remote in Dhanori, Pune, Maharashtra

📌 Global Administrative Assistant Dhanori
🏢 SportsKingdom India Private
📍 Dhanori