Location: Pune (Work From Office)
Role: Customer Support Executive – International Chat Process
Salary: Up to ₹35,000 CTC
Rotational Shifts
5.5 Days Working
Interview Mode: Face to Face

Key Responsibilities
Handle customer queries through international voice calls and chat support.
Provide exceptional customer service to E-commerce sellers and customers.
Resolve queries related to orders, payments, deliveries, returns, refunds, and account management.
Deliver accurate, timely, and professional resolutions while ensuring a seamless customer experience.
Maintain high quality standards, productivity, and service level targets (SLAs).
Accurately document customer interactions and follow company processes and guidelines.
Build positive customer relationships through effective communication and problem-solving skills.

Eligibility Criteria




Minimum 6 Month to 1 year of experience in an International Email & Chat Process.
Seller Support experience is mandatory.
Excellent English communication (written & verbal).
Strong customer service and problem-solving skills.
Undergraduate & Graduate candidates can apply.

Why Join?
Work on a newly launched global E-commerce project.
Market-competitive salary package.
Growth opportunities opportunities.
Cab facility provided.

Energetic and collaborative work environment.

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:
International Customer Support Process: 1 year (Required)

Work Location: In person

📌 International Seller Support Ecommerce Process Pune
🏢 Aatmanirbhar Facility Management Private
📍 Pune