Salary: ₹20,000 – ₹35,000 per month (Final salary will depend on experience, skills, and interview performance.)
Working Hours
Monday to Saturday
10:30 AM – 6:30 PM
Weekly Off: Sunday
About the Role
We are looking for a dynamic and customer-focused Customer Relationship Manager (CRM) to build solid client relationships and ensure an excellent customer experience. The ideal candidate should possess robust communication skills, customer-handling abilities, and a professional attitude.
Key Responsibilities
Build and maintain strong relationships with customers.
Handle customer enquiries, follow-ups, and service-related concerns.
Maintain and regularly update customer information in CRM software.
Coordinate with customers through phone calls, WhatsApp messages, and emails.
Understand customer requirements and provide suitable solutions.
Follow up with prospective and existing customers.
Coordinate with internal teams to ensure timely resolution of customer issues.
Ensure high levels of customer satisfaction through professional service.
Candidate Requirements
Minimum 1–2 years of experience in Customer Relationship Management, Customer Support, Telecalling, or a similar role.
Basic computer knowledge with proficiency in email writing and replying.
Good English communication skills.
Excellent interpersonal and customer-handling abilities.
Preferred Skills
Polite, confident, and professional communication.
Strong follow-up and coordination skills.
Ability to manage multiple customers efficiently.
Positive attitude and customer-centric approach.
Good problem-solving and relationship-building skills.
Why Join Us?
Competitive salary with growth opportunities.
Professional and supportive work setting.
Chance to build a rewarding career in customer relationship management.