We are looking for a Guest Relations Executive to create a positive experience for visitors and support front office operations. The ideal candidate should possess excellent communication skills and be fluent in Kannada to effectively assist clients and visitors.
Key Responsibilities:
Welcome and assist visitors in a professional and friendly manner.
Handle walk-ins, appointments, and enquiry management.
Coordinate with internal teams to ensure smooth service delivery.
Manage inbound calls and respond to customer queries.
Maintain records, documentation, and customer databases.
Support branch administration and day-to-day operations.
Ensure a high level of customer satisfaction and engagement.
Requirements:
Fluency in Kannada is mandatory.
Valuable communication skills in English.
Basic computer knowledge and proficiency in MS Office.
Robust interpersonal and customer service skills.
Ability to multitask and work in a team setting.
Freshers and experienced candidates are welcome to apply.
Preferred:
Experience in customer service, front office, reception, or client-facing roles.