Roles and Responsibilities
Provide customer support through chat, ensuring timely resolution of queries and issues.
Handle multiple chats simultaneously, prioritizing tasks to meet productivity targets.
Utilize robust communication skills to effectively address customer concerns and provide solutions.
Maintain accurate records of all interactions with customers using our CRM system.
Collaborate with team members to resolve complex issues and improve overall process efficiency.
📌 Chat Support Executive Bengaluru (India)
🏢 Cognizant
📍 India
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