The Real Estate CRM Executive is responsible for managing customer relationships, ensuring timely follow-ups with leads, coordinating with sales teams, handling customer queries, maintaining CRM records, and delivering a seamless customer experience throughout the sales and post-sales process.
Key Responsibilities
Manage customer interactions through CRM software.
Follow up with prospective buyers via calls, emails, and WhatsApp.
Update and maintain customer records in the CRM system.
Coordinate with the sales team regarding lead status and customer requirements.
Schedule site visits and client meetings.
Resolve customer queries and provide timely updates.
Prepare daily, weekly, and monthly CRM reports.
Monitor booking, documentation, payment schedules, and possession status.
Ensure high customer satisfaction through regular communication.
Handle post-sales customer support and coordination.
Required Skills
Excellent communication and interpersonal skills.
Knowledge of CRM software (e.g., Salesforce, LeadSquared, Zoho CRM, or other real estate CRMs).
Robust follow-up and customer handling skills.
Positive knowledge of Microsoft Excel and Microsoft Office.
Ability to multitask and work under deadlines.
Pay: ₹25,000.00 - ₹60,000.00 per month
Application Question(s):
Are you comfortable with location of Noida Sec-125