As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, wed like to ask you: Are you FIS?

About Team:

The Transfer Agency is a division responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients.

At FIS we provide service to clients via various channels like Transaction processing, calls & correspondence etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, liquidation & overall record keeping.

What you will be doing:
Verifying and inputting customer requests to ensure information is correct and in good order and takes appropriate action.
Performing quality control activities to ensure quality standards are met.
Producing template email or written correspondence to customers, when appropriate
Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality
Adhering to all fund/company policies and regulatory controls/requirement




Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service
Guiding/mentoring peers on less complex processes
Excellent customer service skills that build high levels of customer satisfaction
Strong phone, verbal and written communication skills, along with active listening
Customer focus and adaptability to different personality types
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team setting

What you Bring:
Excellent communication and interpersonal skills
Excellent knowledge of Customer Services; Global mindset (Desirable)
MBA Finance fresher 2025 or 1 to 2 Years of experience from international calling process
Looking for an immediate joiner
Shift timing – 7:30 PM to 4:30 AM and Hybrid model.

What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:
A voice in the future of fintech.
Always-on learning and development.
Collaborative work workplace.
Opportunities to give back.
Market-competitive salary and benefits.

📌 Securities Operations Associate Ii Transfer Agency/mutual Funds Hyderabad
🏢 FIS
📍 Hyderabad