Job Summary

AI Conversational Voice Engineer (25 Years Experience)

Experience: 25 years | Location: Noida Sector-142

The Role

Were looking for a mid-level AI Engineer to build and improve the intelligence layer of our AI agents from conversation design and reasoning to voice quality and knowledge retrieval. Youll work closely with product and engineering to create amazing agent experiences.

Responsibilities
Design and build LLM-driven conversation flows for AI agents, including prompt engineering, tool-use logic, and multi-turn context handling
Build and maintain retrieval systems (RAG) so agents can pull accurate, relevant information from a knowledge base
Integrate AI agents with external tools and services to let them take real actions (bookings, lookups, updates, etc.)
Improve voice AI quality natural-sounding speech, correct pacing/prosody, and smooth voice interaction flows
Diagnose and fix issues in production agent behavior: hallucinations, broken logic, latency, and conversational dead-ends
Instrument and analyze agent performance and iterate based on data
Collaborate with product to translate specs into working, reliable systems




Write explicit technical documentation for tickets, architecture decisions, and runbooks

Must-Have Skills
25 years of experience building production software, with at least 2+ years working directly with LLMs/GenAI systems
Solid Python (or Node.js) skills; comfortable owning a service end-to-end
Hands-on experience with LLM APIs prompt design, function/tool calling, context management

Strongly Preferred
Experience with voice AI text-to-speech/speech-to-text pipelines, audio quality tuning
Experience with async/event-driven architectures (queues, webhooks, background jobs)
Familiarity with agile, ticket-driven workflows (Jira or similar)

Nice-to-Have
Exposure to analytics or personalization systems
E-commerce or D2C domain exposure
Prior experience where you owned a feature from spec to production solo

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Ai Conversational & Voice Engineer Noida (India)
🏢 Xcelore
📍 India