Customer Service Representative (English Voice) IntouchCX

Key Responsibilities
Handle customer inquiries and resolve issues via phone.
Build rapport and deliver excellent customer service.
Resolve customer concerns efficiently while ensuring satisfaction.
Manage customer expectations regarding response and resolution times.
Provide a professional and positive customer experience.

Required Skills
Strong verbal and written English communication.
Excellent listening, empathy, and problem-solving skills.
Ability to remain calm under pressure.
Fast learner with adaptability to new products and processes.
Ability to multitask and work in a rapid-paced workplace.
Basic computer and phone handling skills.
Team player with solid organizational skills.




Flexible to work rotating shifts, weekends, and holidays.
Basic mathematical and analytical skills.

Eligibility
High school diploma or equivalent (required).
Post-secondary education is an advantage.
Minimum 6 months of customer service experience or equivalent.
Must pass a background check.

Significant Note
IntouchCX never charges any recruitment, training, or onboarding fees.
Official communication is only through IntouchCX's authorized channels.
Never share your banking or financial information during the recruitment process.

📌 Walk In International Voice Process Executive Hyderabad
🏢 IntouchCX
📍 Hyderabad