Job Summary

Amdocs CSM PowerBuilder Developer | Zenith System Solutions

Role: Amdocs CSM PowerBuilder Developer

Job Details
Working Location: Pune / Gurgaon
Employment Type: Full-time
Experience: 4 - 7 years

Role Overview

We are seeking an experienced Amdocs CSM PowerBuilder Developer with strong expertise in telecom customer service and CRM systems. The role involves developing, customizing, and supporting Amdocs CSM applications using PowerBuilder, ensuring effective handling of customer lifecycle and service management processes.

Key Responsibilities
Design, develop, and maintain applications in Amdocs CSM (Customer Service Management) using PowerBuilder
Customize and enhance CSM modules such as customer data, order management, and service requests
Analyze business requirements and convert them into technical design and solutions
Perform coding, unit testing, debugging, and deployment
Support telecom CRM operations and customer lifecycle workflows
Integrate CSM with billing, provisioning, and third-party systems
Troubleshoot production issues and provide L2/L3 support
Participate in system upgrades, enhancements, and performance tuning
Ensure code quality, documentation, and adherence to standards

Required Skills & Qualifications




Strong hands-on experience in PowerBuilder development
Proven experience working with Amdocs CSM platform
Positive understanding of telecom domain (CRM, Order Management, Customer Lifecycle)
Expertise in SQL, Oracle, PL/SQL
Experience with Unix/Linux settings
Familiarity with SDLC processes
Strong analytical and debugging skills

Preferred Skills
Experience with Amdocs CRM / OMS / Billing integrations
Knowledge of Web Services (REST/SOAP APIs)
Exposure to Java or middleware technologies
Experience in Agile/Scrum environments
Production support and incident management experience

Soft Skills
Strong communication and stakeholder management skills
Ability to work in a fast-paced telecom environment
Good problem-solving and analytical thinking
Team collaboration and ownership mindset

Education

Bachelor s degree in Computer Science, Information Technology, or related field

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Amdocs Csm Powerbuilder Developer Pune (India)
🏢 Zenith System Solutions
📍 India