Preferred Skills / Plus
Salesforce Service Cloud Voice, CTI, Genesys integration, Maven context capture, agent assist, case lifecycle automation, screen-pop workflows.
Experience or exposure to Maven AGI / Maven Intelligent Front Door is a solid plus.
Experience in projects involving Salesforce / SFDC integration, Service Cloud Voice, CTI, screen-pop, or agent context delivery is a solid plus.
India-based delivery, however working hours to cover required overlap with global stakeholders.
📌 Salesforce Developer Chennai
🏢 Mytech
📍 Chennai
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