Roles and Responsibility
Handling customer relationship, cross sell, handling escalations and account management
Develop and implement effective account management strategies to drive business growth.
Build and maintain solid relationships with key clients, identifying their needs and providing tailored solutions.
Collaborate with cross-functional teams to deliver exceptional customer service and support.
Analyze market trends and competitor activity to identify new business prospects.
Create and present regular reports to senior management on account performance and progress.
Identify and mitigate risks associated with key accounts, developing contingency plans as needed.

Job Requirements
Proven experience in account management or a related field, witha focus on customer satisfaction.
Excellent communication, interpersonal, and problem-solvingskills.
Ability to work in a fast-paced environment, prioritizingmultiple tasks and deadlines.
Robust analytical and strategic thinking skills, with attentionto detail and accuracy.
Experience working with CRM software and other sales tools is anasset.

📌 Key Account Manager Mumbai (India)
🏢 Presolv360
📍 India