Fincare is hiring for the role of Customer Support Executive!
About the Company:
Fincare is actively seeking a Customer Support Executive to join our dedicated Support Team. We are looking for an individual with robust communication skills, a customer-friendly approach, and the ability to handle customer queries professionally through various channels.
Responsibilities:
Handle customer inquiries efficiently via calls and WhatsApp.
Assist customers with all loan settlement-related queries.
Understand and address customer concerns, providing appropriate and timely assistance.
Maintain accurate records of customer interactions and ensure diligent follow-ups.
Coordinate seamlessly with internal teams to facilitate swift resolution of customer issues.
Strive to ensure a high level of customer satisfaction in every interaction.
Requirements:
Excellent verbal and written communication skills are essential.
Basic computer literacy is required.
Possess robust problem-solving capabilities and interpersonal skills.
Demonstrate a customer-focused and skilled attitude at all times.
Prior experience in customer support is preferred, but not mandatory.
Freshers with exceptional communication skills are also encouraged to apply.
📌 Customer Support Executive Noida
🏢 Important Company of the Sector
📍 Noida
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