Handle customer inquiries and resolve issues professionally.
Provide timely and accurate information about products or services.
Build solid relationships with customers through effective communication.
Collaborate with internal teams to resolve complex customer complaints.
Maintain high product knowledge to effectively support customers.
Identify opportunities to upsell or cross-sell products or services.

Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Solid problem-solving skills and attention to detail.
Proficient in using computer systems and software applications.
Ability to work collaboratively as part of a team.
Robust analytical and critical thinking skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Service Assistant Kochi
🏢 MARKS & SPENCER (M&S)
📍 Kochi