Job Description – Sr. Engineer
Provide in office technical interventions, including installation, training,
repair, and maintenance, to ensure optimal operation of machinery at client
sites.
Engage with customers to deliver necessary technical support, fostering solid
and positive customer relationships.
Collaborate with the sales and dealer teams by sharing technical insights and
support to enhance sales opportunities and business growth.
Complete required technical training and assessments to continually enhance
technical proficiency and deliver high-quality service to clients.
Achieve service targets by negotiating and securing Service Contracts and
spare part sales, while managing billing, invoicing, and accounts receivable
related to routine service activities.
Oversee personal inventory, including spare parts and tools, ensuring adequate




stock levels and proper management.
Execute technical tasks assigned by team leadership in a timely and effective
manner.
Utilize technical management systems effectively to ensure accurate and complete
data entry.
Document all technical activities thoroughly in Field Service Reports, CRM
software, and other prescribed administrative records.
Mentor junior engineers through technical escalation support and customer
relationship building
Aid and support your Area Technical Manager in managing the cadence of
Preventive Maintenance and timely installations
Support other Area Technical Manager locations when Dynamic Resource Allocation
is required and requested by your manager

📌 Senior Field Service Engineer Gurugram
🏢 Fresenius Medical Care
📍 Gurugram