Location: Silk board, Maruti Chambers, (Work from Office) Shift: Day Shift (No Night Shifts) Working Days: 6 days/week (Sunday fixed off) Job Type: Full time, On-site Salary CTC: Up to 27,000 per month Plus performance-based incentives (based on skills & experience) Cab Facility: Not provided Only Immediate Joiners About the Role We are looking for energetic, enthusiastic and customer-focused people to join our agile team. If you enjoy interacting with people, solving problems, and providing excellent customer experience, this role is perfect for you! Key Responsibilities
Handle inbound & outbound calls with professionalism- Always ensure a positive customer experience- Conduct consultative interactions with potential customers.- Perform detailed need analysis and recommend best-fit solutions.- Provide product information and clarify product-related queries.- Warm-transfer qualified leads to the Store team.- Maintain CRM accuracy and ensure premium customer experience Requirements
Education: Any Graduate / Any Postgraduate
Experience: 0 2 years (Freshers welcome!)
Languages: Excellent English & Hindi communication (mandatory)
Skills:
Excellent Communication Skills
Robust interpersonal & listening skills
Customer-first approach with patience & professionalism
Willingness to learn & grow
Preferred Candidate Profile
Prior experience in outbound calling, customer service, or sales (preferred, not mandatory)
Freshers with excellent communication & eagerness to build a career in customer support.
Positive, and team-oriented mindset.
📌 Process Associate Bengaluru (India)
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