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EY-ServiceNow – Senior Consultant (Dev Lead – ITAM/SAM)

As part of our EY GDS-ServiceNow team, you will work to solve client problems using the ServiceNow platform, with a focus on IT Asset Management (ITAM) and Software Asset Management (SAM). You will get an opportunity to work with a high-quality team and build creative solutions that drive cost optimization, compliance, and governance for enterprise clients.

The opportunity

We’re looking for a Senior skilled with solid ServiceNow ITAM and Software Asset Management (SAM) development and leadership experience to join the EY GDS ServiceNow team. This is a fantastic opportunity to be part of a leading firm while delivering enterprise-scale ITAM/SAM implementations and driving software compliance and optimization strategies.

Your key responsibilities




Lead ServiceNow ITAM/SAM development and implementation activities, ensuring alignment with client requirements
Design, develop and configure Software Asset Management (SAM Pro) solutions including software normalization, reconciliation, and compliance tracking
Implement and customize ITAM modules covering hardware asset management (HAM) and software asset lifecycle processes
Build and enhance workflows, business rules, UI policies, client scripts, and Flow Designer solutions specific to ITAM processes
Define and implement software license management models (subscription, perpetual, SaaS, cloud licensing)
Lead integration of ServiceNow with discovery tools, procurement systems, Active Directory, and software vendors
Configure and maintain software catalog, entitlements, contracts, and license metrics
Drive automation for software compliance, reclamation, and optimization
Act as a Dev Lead, mentoring team member

📌 Servicenow Service Now Dev Lead Sam Senior Mumbai
🏢 EY Studio+ Nederland
📍 Mumbai