Role Overview:

As an SRE Product Owner, you will drive the vision, roadmap, and delivery of
AI-powered reliability, automation, and support platforms at Maersk. Your
mandate is to reduce operational toil, improve reliability, and transform IT
support by embedding AI and automation into day-to-day workflows across global
teams.

You will operate at the intersection of ITSM, Business Analysis, Product
Ownership, and Applied AI, ensuring opportunities are identified, converted into
product requirements, and delivered into impactful, scalable outcomes.

Key Responsibilities:

ITSM Understanding & Business Analysis
Identify and shape opportunities for improvement
Analyse ITSM processes, incident patterns, SLAs/SLOs, and operational
workflows to identify automation and AI intervention points.
Translate operational pain points into structured problem statements with
measurable business outcomes.
Partner with operations, engineering, and support teams to uncover
constraints, dependencies, and value prospects.
Use data, metrics,



and process insights to prioritise improvements that
reduce MTTR, improve service reliability, and remove manual toil.

Product Ownership & Delivery Execution:
Convert opportunities into explicit product requirements and drive end-to-end
delivery
Define and own the product vision, roadmap, and release strategy for
AI-enabled reliability and automation capabilities
Translate opportunities into well-defined product epics, features, and user
stories with crisp acceptance criteria
Run backlog refinement, prioritisation, and sprint ceremonies, ensuring work
is aligned to outcomes—not just output
Manage sequencing, dependencies, and delivery milestones across multiple
squads in a global workplace
Ensure new capabilities are rolled out, adopted, and delivering measurable
value—not stopping at feature release

AI / Automation Collaboration & Value Realization:
Work closely with engineering to shape solutions and drive

📌 Product Owner Pune
🏢 Maersk
📍 Pune