Cost Center/Budget and/or Revenue Responsibility: No
Duration: 6 months (Jul – Jan)
Objective:
Join our energetic HR Shared Services team and gain hands-on experience in the backbone of global HR operations. This internship offers exposure to process optimization, data management, compliance, and employee lifecycle support across geographies.
Key Responsibilities:
Process Support & Documentation:
Study HR Shared Services models across industries to identify best practices and suggest process improvements.
Update and standardize Desk Top Procedures (DTPs)
Data Management & Quality Assurance:
Perform data validation checks across HR systems
Support employee file audits for completeness and compliance
Compliance & Policy Research:
Research country-specific HR regulations and assist in creating compliance fact sheets
Flag gaps between local norms and existing processes
Service Delivery & Ticket Analysis:
Analyse service ticket trends to identify recurring issues
Suggest automation or process improvements based on findings
Cross-Cultural Insights & Enablement
Analyse working styles, communication preferences, and workplace expectations of newly transitioned or upcoming countries
Provide insights to help tailor HR services for smoother integration
Learning & Development Enablement:
Contribute to designing onboarding materials and training modules for new hires
Key Relationships:
Director HR Services
Global Functional Teams
Country HR Leadership and Business Partners
Payroll & Advantages Services Vendors
HR Services teams
Rewards Teams
Talent Acquisition
External authorities, consultants, and suppliers