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Role: Technology Lead - IdentityNow

Job Summary

The IdentityNow Security Senior Analyst role will be primarily responsible for leading support team that is delivering and supporting software that are critical pieces of the IdentityNow SaaS solution, the daily operations support, enhancements, and review of the Identity Management application and underlying infrastructure, also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation.

Key Responsibilities
Should have experience on IdentityNow SaaS solution L2/L3 support
Will be responsible for applications onboarding
Facilitate project activities by managing risk and issue mitigations, establish project schedule,



and manage change controls.
Partner with Product Management to ensure your team has explicit tactical and strategic backlogs
Balance competing priorities to ensure we effectively ship current features while resolving defects and managing technical debt
Recruit, coach, develop, and motivate high performing engineers
Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building solid relationships, and insisting on high-quality solutions
Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
An exceptional mentor and leader with a passion for continuous improvement
Experience in implementing /supporting at least two IAM engagements including app

📌 Cms Senior Sailpoint Iiq Idn Mumbai
🏢 EY Studio+ Nederland
📍 Mumbai