Job Summary

We are looking for an energetic and confident Front Desk Executive who can also handle membership sales for our gym/fitness center. The candidate will be responsible for managing front desk operations, handling customer inquiries, converting leads into memberships, and creating a welcoming experience for members and visitors.

Key ResponsibilitiesFront Desk Operations
Welcome members and visitors professionally.
Handle walk-ins, calls, WhatsApp, and social media inquiries.
Manage member check-ins and appointment scheduling.
Maintain cleanliness and organization of the reception area.

Sales & Membership Conversion
Explain gym packages, offers, and fitness programs to potential clients.
Follow up with leads and convert inquiries into memberships.
Achieve monthly membership sales targets.
Upsell personal training, nutrition plans, and renewal packages.
Maintain lead and customer follow-up records.

Customer Relationship Management
Build robust relationships with members.
Resolve customer concerns professionally.




Ensure high member satisfaction and retention.

Required Skills
Robust communication and convincing skills.
Sales-oriented and target-driven attitude.
Presentable and confident personality.
Basic computer knowledge (Excel, billing software, WhatsApp handling).
Ability to multitask and handle customer interactions smoothly.

Qualifications
Graduate / Undergraduate.
Freshers with excellent communication skills may also apply.

Salary
Fixed Salary + Attractive Incentives on training package sales

Benefits
Sales Incentives
Growth Opportunities
Friendly Work Environment

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:
Versatile schedule
Paid time off

Experience:
Front Desk: 1 year (Required)

Language:
English (Preferred)

Location:
Mohali, Punjab (Required)

Work Location: In person

📌 Front Desk Executive Sahibzada Ajit Singh Nagar
🏢 ADAMS Communications Patterns
📍 Sahibzada Ajit Singh Nagar