About the role

The Community team is dedicated towards enhancing the member experience, sales performance and operational excellence of our WeWork locations. This team plays a central role in all operations and at all locations of WeWork and serves as the face of WeWork.

Every employee of this team helps our members and employees create their life s work through assisting in functions such as hospitality and operations.

Roles and responsibilities
Illustrate WeWork's core values and strive to achieve our mission by supporting the Community Management team to achieve the following:
Create a welcoming and team-oriented community workplace amongst our members through events and by building relationships between members
Ensure that your building is fully operational and processes are running smoothly
Drive growth and promotion of WeWork-provided service offerings
Take direction from the the Community Manager to support the Community Team as necessary

Building Operations and Management
Enforce a level of uncompromising cleanliness,



including management of the team of Community Service Associates at your location to ensure cleaning and pantry responsibilities are executed daily to the highest standard
Ensure Zendesk tickets and maintenance projects are being resolved in a timely manner to ensure the highest level of member experience
Conduct quality control walkthroughs to address immediate issues, pre-empt potential future issues and identify areas for improvement when required
Address day-to-day landlord issues including coordinating and managing building access as necessary
Manage food and beverage offerings to ensure the quality and presentation are aligned with WeWork's brand
Oversee the daily ordering and receipt of product from vendors
Prepare the building expense reports and budgets for the Community Management review
Organize the move-in and move-out schedules to minimize member issues
Conduct periodic reviews and revisions of bas

📌 Community Lead Bengaluru
🏢 Wework
📍 Bengaluru