Job Summary:

E-commerce Customer Executive / Social Media Customer Executive: As an onsite worker, you will be responsible for chatting with Arabic customers, supporting their purchases, and providing exceptional customer service.

Key Responsibilities:
Respond to customer inquiries and provide product information In Arabic via chat.
Support customers in making purchases and address any concerns.
Upsell and cross-sell products to increase sales revenue.
Provide replacement support and resolve customer complaints.
Meet sales targets and performance metrics.

Requirements:
Excellent communication and interpersonal skills.
Proficient in Arabic And English language (written and spoken).
Ability to work at office workplace.
Solid sales and customer service skills.
Familiarity with e-commerce platforms and social media.





Working Hours:
Day Shift: 8.30 am - 5.30 pm
Night shift: 5:30 pm - 2:30 am

Salary:
₹12,000 / 13,000 + Incentive Up to 3000 + Night Shift Allowances + Sales Commission

Advantages:
Opportunity to work with a dynamic and growing e-commerce company.
Flexible office work arrangement.
Performance-based incentives and bonuses.

Pay: ₹12,000.00 - ₹20,000.00 per month

Ability to commute/relocate:
Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)

Education:
Bachelor's (Required)

Language:
Arabic (Required)

Work Location: In person

📌 Social Media Customer Executive Kozhikode
🏢 fetch international
📍 Kozhikode