Coordinate daily driver assignments and monitor trip execution.
Communicate with customers and drivers to ensure smooth operations.
Handle booking requests, schedule updates, and service-related inquiries.
Monitor driver availability and maintain operational records.
Resolve operational issues and escalate critical cases when required.
Coordinate with internal teams to ensure timely service delivery.
Prepare daily operational reports and maintain accurate documentation.
Ensure compliance with company policies and service standards.
Support driver onboarding and operational training when required.