Your Role
Strong Communication & Customer Service Skills
Freshers with excellent communication is required
Min graduation requirements must.

In this role you will play a key role in:
Must possess excellent written and oral communication, listening, and comprehension skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Robust ability to manage multiple tasks and interactions while prioritizing requests and concerns.
Sound decision making.
Must be able to effectively adapt to accelerating changes.

For remote work a secure workspace and effective internet connectivity is necessary

What You'll Love About Working Here
You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.




You will get comprehensive wellness perks including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via adaptable work.
You will have the chance to learn on one of the industry's largest digital learning platforms, with access to 250,000+ courses and numerous certifications.
We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internal sports events, yoga challenges, or marathons.
At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

For this role, the gross annual starting base sal

📌 Voice Process Kolkata Metropolitan Area
🏢 Capgemini
📍 Kolkata Metropolitan Area