We're a growing career consultancy that helps entry-level to mid-level IT professionals land better software engineering opportunities. We're looking for a proactive, highly organized Client Success Associate to join our remote team and become the primary point of contact for our candidates throughout their job search journey.
What You'll Do:
Connect with candidates daily to track their progress, answer questions, and ensure they stay on track throughout the placement process.
Provide guidance, support, and timely follow-ups to help candidates overcome challenges during their job search.
Build strong relationships with candidates and deliver an exceptional support experience.
Maintain accurate records of candidate interactions, progress, and action items.
Coordinate with internal teams to ensure candidates receive the right support at the right time.
Manage multiple candidates simultaneously while ensuring no follow-ups or important tasks are missed.
What We're Looking For:
Excellent communication skills in both Hindi and English.
High ownership and accountabilityyou take responsibility for ensuring candidates have a great experience.
Strong time management and organizational skills, with the ability to track and manage multiple candidates efficiently.
Proactive mindset with a positive, problem-solving attitude.
Comfortable working independently in a fast-paced remote startup environment.
Entry-level candidates who are eager to learn, grow, and build a career in customer success are encouraged to apply.
What We Offer:
Fully remote role with flexible working hours.
Opportunity to work closely with a fast-growing startup and make a meaningful impact.
Salary: 15,000–25,000 per month (based on experience and performance).
Significant learning and growth prospects.