Position: Desktop Support Engineer

Employment Type: Contract (Candidates may be considered for a permanent/on-roll position based on business requirements and performance evaluation )
Compensation: Up to 25,000 in-hand per month

Key Responsibilities:
Provide first-level technical support for desktops, laptops, printers, and other IT peripherals.
Install, configure, and troubleshoot Windows/Ubuntu operating systems, Microsoft Office, and standard business applications.
Diagnose and resolve hardware, software, network, and user access issues within defined SLAs.
Configure user accounts, email, and basic Active Directory tasks.
Install and replace desktop hardware components such as RAM, HDD/SSD, keyboards, mice, and monitors.




Maintain IT asset inventory and update support tickets/documentation.

Required Skills:
Positive understanding of OS, MS Office, Outlook, printers, and basic networking concepts.
Knowledge of Active Directory, remote desktop tools, and IT ticketing systems is preferred.
Solid troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work effectively in a rapid-paced environment.

Qualification & Experience:
Diploma/B.E./B.Tech/BCA/MCA or equivalent qualification in Computer Science, IT, or a related field.
2+ years of experience in Desktop Support or IT Helpdesk.

📌 Walk In Desktop Support Engineer Pune
🏢 Xpressbees
📍 Pune