Job Title: Customer Service Executive Voice Process
Location: Gurgaon
Job Type: Full-Time
Experience: 6 months to 2 Years
Shift: Rotational Shifts
Working Days: 5 Days a Week (Rotational Offs)

About the Role:
Are you a confident communicator with a passion for helping people? Join our agile customer service team in Gurgaon, where every call is an opportunity to make a difference.
We are hiring Customer Service Executives for our Non Voice Process who can deliver excellent customer experiences and build lasting relationships. Whether you're a fresher or bring up to 2 years of experience, we welcome you to be part of a growing team that values clarity, empathy, and professionalism.

What You'll Do:
Address customer queries, provide accurate information, and resolve issues on the spot
Work collaboratively with team members to meet and exceed service standards




Adapt to different customer personalities and handle challenging conversations with patience

What We are Looking For:
Excellent spoken English and communication skills
Positive attitude and a customer-first mindset
Ability to multitask and stay organized in a fast-paced environment
Comfortable working in rotational shifts and rotational weekly offs
Basic computer skills and typing speed
Open to freshers; candidates with up to 2 years of experience in customer service preferred

Why Join Us?
5-day work week for work-life balance
Friendly and inclusive work environment
Rapid-paced and engaging role that helps build your career in customer service
Transparent path for internal growth and career advancement

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