We are seeking a skilled and welcoming Receptionist to be the first point of contact for our Restaurant cum Café in Parwanoo. The ideal candidate will ensure smooth front-desk operations, greet guests warmly, and support administrative tasks to enhance customer satisfaction.
Key Responsibilities
Greet and welcome guests with a friendly attitude.
Manage reservations, walk-ins, and seating arrangements.
Answer phone calls and respond to customer inquiries.
Maintain guest records and assist with billing coordination.
Support café/restaurant staff with scheduling and communication.
Handle basic administrative tasks (emails, documentation, reporting).
Ensure reception area is clean, organized,
and presentable.
Qualifications
Minimum 12th pass; Diploma/Degree in Hospitality preferred.
Prior experience in front-desk/reception roles (hospitality or retail).
Strong communication skills in Hindi & English.
Basic computer knowledge (MS Office, POS systems).
Pleasant personality with customer service orientation.
Key Skills
Guest handling & communication
Multitasking & organizational ability
Problem-solving & adaptability
Professional grooming & etiquette
Compensation & Advantages
Competitive salary + performance incentives
Employee discounts on café/restaurant products
Growth prospects within the organization