Company: Awish Dermacare Pvt. Ltd.
Location: Jaipur, Rajasthan
Employment Type: Full time

About Awish Dermacare Pvt. Ltd.

Awish Dermacare Pvt. Ltd. is a trusted skincare and wellness company dedicated to providing quality dermatology and personal care solutions. We are looking for a friendly, organized, and customer-focused Receptionist cum Telecaller to manage front desk operations while handling inbound and outbound calls, ensuring a seamless experience for patients and visitors.

Key ResponsibilitiesReception Duties
Welcome and assist patients, visitors, and clients in a professional and courteous manner.
Manage front desk operations, including visitor registration and inquiries.
Schedule, confirm, and reschedule patient appointments.
Maintain patient records and update appointment details accurately.
Coordinate with doctors and clinic staff to ensure smooth daily operations.
Handle incoming emails, courier deliveries, and administrative tasks.
Keep the reception area clean, organized, and presentable.

Telecalling Duties




Handle inbound and outbound calls professionally.
Follow up with prospective and existing patients regarding consultations, treatments, and appointments.
Respond to patient inquiries about services, timings, and general information.
Remind patients of upcoming appointments and encourage timely visits.
Maintain accurate call records and update the CRM or patient management system.
Support promotional campaigns by reaching out to leads generated through marketing activities.
Escalate patient concerns or complaints to the appropriate team when required.

Required Skills
Excellent verbal communication skills in Hindi and English.
Pleasant personality with robust customer service and interpersonal skills.
Positive telephone etiquette and active listening skills.
Basic computer proficiency, including MS Office and email.
Ability to multitask and manage appointments efficiently.
Strong organizational and time manag

📌 Receptionist Cum Telecaller Jaipur
🏢 AWISH CLINIC
📍 Jaipur