Job Title: Warehouse Executive – E-Commerce Operations (Order & Return Processing)

Company: Blackhole Retail
Location: Okhla Phase II, Current Delhi
Experience: 1–2 Years

About the Role

Blackhole Retail is looking for a highly organized and detail-oriented Warehouse Executive to join our growing E-Commerce Operations team. If you have experience handling online marketplace orders, inventory, and return processing, and enjoy working in a quick-paced warehouse environment, we'd love to hear from you.

As a Warehouse Executive, you will play a key role in ensuring that customer orders are processed accurately, dispatched on time, and returned products are managed efficiently across multiple e-commerce platforms.

Key Responsibilities
Process daily orders from Amazon, Flipkart, Myntra, Meesho, Shopify, Blinkit, Zepto, and other online marketplaces.
Ensure accurate picking, packing, labeling, invoicing, and dispatch of customer orders.
Handle RTO (Return to Origin) and customer returns, including product inspection, quality checks, and inventory reconciliation.




Update inventory, order status, and return records in Seller Panels, ERP, or Warehouse Management Systems (WMS).
Monitor pending orders, cancellations, dispatch timelines, and SLA compliance.
Coordinate with courier partners to resolve shipment, pickup, and delivery-related issues.
Maintain stock accuracy through regular cycle counts, inventory audits, and stock reconciliation.
Report damaged, missing, or incorrect inventory and work with internal teams to resolve discrepancies.
Follow marketplace packaging and shipping guidelines to minimize return rates and customer complaints.
Maintain a clean, organized, and safe warehouse setting while following company SOPs.

What We're Looking For
1–2 years of experience in an e-commerce warehouse, fulfillment center, or logistics operations.
Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Shopify, or similar marketplace portal

📌 Warehouse Executive Okhla
🏢 Blackhole Retail
📍 Okhla